Shipping Policy
Shipping policy
During the Canada Post strike we are using UPS to ship.
If you only have a PO Box or live in extremely remote areas, you have the option to hold your order. Leave us a note when placing your order, or reply to your order confirmation that you would like us to hold your order.
PROCESSING TIME:
Please allow 2-5 business days for orders to be processed.
How can I qualify for free shipping?
Free shipping for orders over $175 CAD
** Must have a physical shipping address - free shipping does not include Rural Route or PO box addresses.
SHIPPING TIMES:
Canada - 5-7 business days after processing time.
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office we have no control over how long the package will take to arrive. We are not liable or responsible for any delays, re-routes, or failed deliveries of your package.
However, we always want to make sure you receive the order that you paid for so please contact us at info@mashkikiifestyleco.com if you ever have any concerns with the status of your order.
Shipping Options:
We reserve the right to switch shipping carriers other than what was selected, when faster shipping options are available to you. We want you to get your packages as soon as possible.
My package is lost or damaged?
If there are any issues with your order, you must notify us within 5 days after your order has been delivered.
Email: info@mashkikilifesyleco.com